Thank you for contacting...

Ca sa evit asteptari la telefon si cautari epuizante pe net am trimis urmatoarele intrebari inocente trimise printr-un web form la compania de mobile:
1. Are text messages to Canada charged at $.10 or $.15 (the international rate)?
2. After buying message bundles (e.g. 400 for $3.99), are international SMSs charged at a full rate or do I pay just the difference between international and domestic (.15-.10=.05)

Si uite ce mi-au raspuns!

---------- Forwarded message ----------
From: customercare@t-mobilesupport.com
Date: Nov 2, 2006 6:15 AM
Subject: Re: Case 2965337 [nu question, nu inquiry, nu request, ci CASE] Products and Services.TextMessaging
To: rpamfil @ gmail [] com


Dear Rares

Thank you for contacting T-Mobile. My name is Kelly and I would be delighted to help you with any concerns you may have with your service. You contacted us regarding text messaging to Canada. I can understand your frustration and would like to apologize for any inconvenience this issue has caused you. [intr-adevar iau in fiecare seara antidepresive din cauza mesajelor text]

Rares I would definitely like to assist you with your question today. Upon review of your account I have determined the verification supplied with your e-mail does not match the verification listed on the account.

1. account holders first and last name
2. last four numbers of social security number of account holder
3. 10 digit mobile number
4. password if any on the account
[aiurea, le-am scris bine. nu au ei social security number-ul meu si cand am lasat liber s-o intamplat calamitatea asta]

I will be more than happy to research this issue further.
Rares I can help you today with your questions because I dont need access to your account for this. Text messaging can be a little confusing and Im happy to help you clear this up. [ti-am dat eu impresia asta?] Text messaging to any other country will cost you $0.15 per message. International text messages are charged by the message. The value bundles are for domestic messaging only. I hope that cleared the messaging questions up for you.

If you have any further questions or concerns please reply to this e-mail referencing your case # 2965337 or contact our Customer Care department at 1-800-937-8997. Thank you for choosing T-Mobile, we value you as a customer. [pe naiba]

Sincerely,
Kelly W
Agent [prisoner] # 7228000
T-Mobile USA Web Correspondent Team

Nu vreau sa ma gandesc ce atmosfera e unde lucreaza oamenii astia si ce parere au despre conditia lor. Dar cert este ca mesajul asta e scris mai degraba de o masina decat de un om.
I-am si raspuns: I would quit if I were you.